/* OSS Communication widget. Everything is scoped to .oss-comm. */
.oss-comm {
	--oc-bg: #0b1220;
	--oc-accent: #2f6bff;
	--oc-accent-dark: #1f54d6;
	--oc-wa: #25d366;
	--oc-text: #111827;
	--oc-muted: #6b7280;
	--oc-line: #e5e7eb;
	--oc-soft: #f3f4f6;
	position: fixed;
	bottom: 20px;
	z-index: 99999;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
	font-size: 14px;
	line-height: 1.45;
	color: var(--oc-text);
}
.oss-comm--left { left: 20px; }
.oss-comm--right { right: 20px; }
.oss-comm--preview { bottom: 92px; } /* sits above the old WhatsApp button while you preview */
.oss-comm *, .oss-comm *::before, .oss-comm *::after { box-sizing: border-box; }

.oss-comm__toggle {
	position: relative;
	display: flex;
	align-items: center;
	justify-content: center;
	width: 58px;
	height: 58px;
	margin: 0;
	padding: 0;
	border: 0;
	border-radius: 50%;
	background: var(--oc-accent);
	box-shadow: 0 6px 18px rgba(11, 18, 32, .35);
	cursor: pointer;
	transition: transform .2s ease, background .2s ease;
}
.oss-comm--right .oss-comm__toggle { margin-left: auto; }
.oss-comm__toggle:hover, .oss-comm__toggle:focus-visible { background: var(--oc-accent-dark); transform: scale(1.07); }
.oss-comm__toggle:focus-visible { outline: 3px solid #fff; outline-offset: 3px; box-shadow: 0 0 0 5px var(--oc-accent); }
.oss-comm__toggle svg { width: 28px; height: 28px; fill: #fff; display: block; }
.oss-comm__i-close { display: none !important; }
.oss-comm.is-open .oss-comm__i-open { display: none !important; }
.oss-comm.is-open .oss-comm__i-close { display: block !important; }
.oss-comm__pulse::before {
	content: "";
	position: absolute;
	inset: 0;
	border-radius: 50%;
	background: var(--oc-accent);
	z-index: -1;
	animation: oss-comm-pulse 2.2s ease-out infinite;
}
.oss-comm.is-open .oss-comm__pulse::before { animation: none; }
@keyframes oss-comm-pulse {
	0% { transform: scale(1); opacity: .7; }
	70% { transform: scale(1.65); opacity: 0; }
	100% { transform: scale(1.65); opacity: 0; }
}

.oss-comm__panel {
	position: absolute;
	bottom: 72px;
	width: 360px;
	max-width: calc(100vw - 32px);
	height: 520px;
	max-height: calc(100vh - 130px);
	display: flex;
	flex-direction: column;
	background: #fff;
	border-radius: 16px;
	box-shadow: 0 16px 44px rgba(11, 18, 32, .35);
	overflow: hidden;
	opacity: 0;
	visibility: hidden;
	transform: translateY(14px);
	transition: opacity .18s ease, transform .18s ease, visibility .18s;
}
.oss-comm--left .oss-comm__panel { left: 0; }
.oss-comm--right .oss-comm__panel { right: 0; }
.oss-comm.is-open .oss-comm__panel { opacity: 1; visibility: visible; transform: translateY(0); }
.oss-comm__panel[hidden] { display: none; }

.oss-comm__head {
	display: flex;
	align-items: flex-start;
	gap: 10px;
	padding: 14px 14px 14px 16px;
	background: var(--oc-bg);
	color: #fff;
}
.oss-comm__headtext { flex: 1; min-width: 0; }
.oss-comm__headtext strong { display: block; font-size: 15px; line-height: 1.3; }
.oss-comm__headtext span { display: block; font-size: 12px; opacity: .8; margin-top: 2px; }
.oss-comm__badge { display: inline-block; margin-top: 6px; padding: 2px 8px; border-radius: 9px; background: #f59e0b; color: #111; font-size: 11px; font-style: normal; font-weight: 600; }
.oss-comm__x { flex: none; width: 30px; height: 30px; padding: 0; border: 0; border-radius: 50%; background: transparent; cursor: pointer; display: flex; align-items: center; justify-content: center; }
.oss-comm__x:hover, .oss-comm__x:focus-visible { background: rgba(255, 255, 255, .15); }
.oss-comm__x svg { width: 20px; height: 20px; fill: #fff; }

.oss-comm__log { flex: 1; overflow-y: auto; padding: 14px; background: var(--oc-soft); display: flex; flex-direction: column; gap: 8px; }
.oss-comm__msg { max-width: 86%; padding: 9px 12px; border-radius: 14px; word-wrap: break-word; overflow-wrap: anywhere; white-space: pre-line; }
.oss-comm__msg--a { align-self: flex-start; background: #fff; color: var(--oc-text); border-bottom-left-radius: 4px; box-shadow: 0 1px 1px rgba(0, 0, 0, .08); }
.oss-comm__msg--u { align-self: flex-end; background: var(--oc-accent); color: #fff; border-bottom-right-radius: 4px; }
.oss-comm__msg a { color: inherit; text-decoration: underline; }
.oss-comm__typing { display: flex; gap: 4px; padding: 12px 14px; }
.oss-comm__typing span { width: 7px; height: 7px; border-radius: 50%; background: #9ca3af; animation: oss-comm-dot 1.2s infinite ease-in-out; }
.oss-comm__typing span:nth-child(2) { animation-delay: .15s; }
.oss-comm__typing span:nth-child(3) { animation-delay: .3s; }
@keyframes oss-comm-dot { 0%, 60%, 100% { transform: translateY(0); opacity: .5; } 30% { transform: translateY(-4px); opacity: 1; } }

.oss-comm__chips { display: flex; flex-wrap: wrap; gap: 6px; padding: 8px 14px 0; background: var(--oc-soft); }
.oss-comm__chips[hidden] { display: none; }
.oss-comm__chip { padding: 7px 12px; border: 1px solid var(--oc-accent); border-radius: 16px; background: #fff; color: var(--oc-accent); font: inherit; font-size: 13px; cursor: pointer; }
.oss-comm__chip:hover, .oss-comm__chip:focus-visible { background: var(--oc-accent); color: #fff; }

.oss-comm__form { display: flex; align-items: flex-end; gap: 8px; padding: 10px 12px; background: #fff; border-top: 1px solid var(--oc-line); }
.oss-comm__input { flex: 1; min-height: 38px; max-height: 96px; resize: none; padding: 9px 11px; border: 1px solid #d1d5db; border-radius: 10px; font: inherit; color: var(--oc-text); background: #fff; }
.oss-comm__input:focus { outline: 2px solid var(--oc-accent); outline-offset: 0; border-color: var(--oc-accent); }
.oss-comm__send { flex: none; width: 40px; height: 40px; padding: 0; border: 0; border-radius: 50%; background: var(--oc-accent); cursor: pointer; display: flex; align-items: center; justify-content: center; }
.oss-comm__send:hover:not(:disabled), .oss-comm__send:focus-visible { background: var(--oc-accent-dark); }
.oss-comm__send:disabled, .oss-comm__input:disabled { opacity: .55; cursor: not-allowed; }
.oss-comm__send svg { width: 19px; height: 19px; fill: #fff; }

.oss-comm__tools { padding: 8px 12px 10px; background: #fff; }
.oss-comm__wa { display: flex; align-items: center; justify-content: center; gap: 6px; padding: 9px 12px; border-radius: 9px; background: var(--oc-wa); color: #fff; font-weight: 600; text-decoration: none; }
.oss-comm__wa:hover, .oss-comm__wa:focus-visible { background: #1ebe5b; color: #fff; }
.oss-comm__wa svg { width: 18px; height: 18px; fill: #fff; }
.oss-comm__wa--hot { box-shadow: 0 0 0 3px rgba(37, 211, 102, .4); }
.oss-comm__note { margin: 7px 0 0; font-size: 11px; color: var(--oc-muted); text-align: center; line-height: 1.35; }

.oss-comm__lead { align-self: stretch; padding: 12px; border: 1px solid var(--oc-line); border-radius: 12px; background: #fff; display: flex; flex-direction: column; gap: 8px; }
.oss-comm__lead p { margin: 0; color: var(--oc-muted); font-size: 13px; }
.oss-comm__lead input[type="text"], .oss-comm__lead input[type="email"] { width: 100%; padding: 8px 10px; border: 1px solid #d1d5db; border-radius: 8px; font: inherit; }
.oss-comm__lead input:focus { outline: 2px solid var(--oc-accent); border-color: var(--oc-accent); }
.oss-comm__trap { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; opacity: 0; }
.oss-comm__consent { font-size: 12px; color: var(--oc-muted); display: block; }
.oss-comm__err { color: #b91c1c !important; }
.oss-comm__row { display: flex; gap: 8px; }
.oss-comm__btn { flex: 1; padding: 9px 12px; border: 0; border-radius: 8px; background: var(--oc-accent); color: #fff; font: inherit; font-weight: 600; cursor: pointer; }
.oss-comm__btn:disabled { opacity: .6; cursor: wait; }
.oss-comm__btn--ghost { background: #fff; color: var(--oc-muted); border: 1px solid #d1d5db; font-weight: 500; }

@media (max-width: 600px) {
	.oss-comm { bottom: 16px; }
	.oss-comm--left { left: 16px; }
	.oss-comm--right { right: 16px; }
	.oss-comm__toggle { width: 54px; height: 54px; }
	.oss-comm .oss-comm__panel, .oss-comm--left .oss-comm__panel, .oss-comm--right .oss-comm__panel { position: fixed; left: 12px; right: 12px; bottom: 82px; width: auto; max-width: none; height: min(520px, calc(100vh - 110px)); }
	.oss-comm--preview .oss-comm__panel { bottom: 154px; height: min(520px, calc(100vh - 180px)); }
}
@media (prefers-reduced-motion: reduce) {
	.oss-comm__pulse::before, .oss-comm__typing span { animation: none; }
	.oss-comm__toggle, .oss-comm__panel { transition: none; }
}