Last updated: October 2026
This Privacy Policy explains how Organic SEO Specialists (“we,” “us,” “our”) collects, uses, and protects information when you visit organicseospecialists.com or use our services. We built this site ourselves and take your privacy seriously — this policy reflects what we actually do, not generic boilerplate.
Information We Collect
Information you give us directly
When you fill out a contact form, request a quote, or sign up for our newsletter, we collect the information you provide — typically your name, email address, phone number, and website URL (if applicable), along with anything you write in the message field.
Information collected automatically
Like most websites, our hosting provider automatically logs basic technical information when you visit — such as your IP address, browser type, and pages viewed — for security and performance purposes. We do not currently use third-party analytics tools like Google Analytics on this site. If that changes in the future, we will update this policy.
Cookies
Our website uses standard WordPress cookies necessary for the site to function properly (for example, remembering session information). We do not use advertising or tracking cookies.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries, quote requests, or support questions
- Deliver services you’ve engaged us for (website development, SEO, maintenance)
- Send you our newsletter or occasional marketing emails, but only if you’ve subscribed or otherwise given us permission — every marketing email includes a one-click unsubscribe link
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services We Use
To run our website and business, we rely on a small number of trusted third-party services, each with their own privacy practices:
- Hostinger — our web hosting and email provider
- FluentCRM — a self-hosted email marketing tool we use to send newsletters and campaign emails to subscribers who’ve opted in
- WhatsApp — if you choose to contact us via the WhatsApp widget on our site, that conversation is subject to WhatsApp’s own privacy policy
- Groq — the AI service that writes the replies in our website chat assistant; the messages you type into the chat are sent to it to produce a reply
- Rank Math SEO — a WordPress plugin we use for on-site SEO; it does not track visitor personal data
Website Chat Assistant
Our website has a chat assistant powered by artificial intelligence. If you use it, the messages you type are sent to our AI service provider (Groq) so it can write a reply, and we store the conversation on our own server for 30 days so we can answer your questions and follow up.
You never have to share your details to use the chat. If you choose to enter your name and email and tick the consent box, we use them only to reply to your enquiry. Please do not type sensitive personal information, such as health, financial or identity details, into the chat. The assistant can make mistakes, so please treat its answers as general information, not advice.
Chat conversations are deleted automatically after 30 days. If you would like yours deleted sooner, email info@organicseospecialists.com and tell us roughly when you chatted.
Data Retention
We keep contact form submissions and newsletter subscriber information for as long as necessary to respond to your inquiry or maintain our business relationship with you, or until you ask us to delete it.
Data Security
Our website is served over HTTPS (SSL-encrypted), and we take reasonable technical and organizational measures to protect your information. That said, no method of transmission over the internet is 100% secure, and we can’t guarantee absolute security.
Your Rights
You can ask us at any time to:
- Tell you what personal data we hold about you
- Correct inaccurate information
- Delete your information from our systems
- Unsubscribe from marketing emails (also available via the unsubscribe link in every email)
To make any of these requests, email us at info@organicseospecialists.com.
Children’s Privacy
Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time as our website or services change. We’ll update the “Last updated” date at the top of this page when we do.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out at info@organicseospecialists.com or through our contact page.